A CRM system can be extremely beneficial to staying organized and knowing where in the sales process a particular client is at any given time-but only if your sales representative are actually using it. However, despite CRM’s obvious advantages, salespeople are often reluctant to adopt it. Why is that? Since it has traditionally only benefited […]
As a business owner or an entrepreneur, what is your mission? How can your business help solve the community’s most pressing problems? As a sales leader, are you able to tell an uninterested fifth grader the Why, What, and How of your business? The key to success in sales management is understanding your mission (or […]
Getting organized and staying organized with Zoho CRM A CRM platform organizes and presents data to help better understand customers. Better message delivery and outreach can be accomplished with automation, so you can offer better, more efficient customer service. As a result, your teams can collaborate more easily and reduce silos. The approach most businesses […]
The Zoho Customer Relationship Management software is a web-based CRM made by Zoho Corp, a company based in Chennai, India. It was launched in 2005. All major software companies are present in India or outsource technical knowledge to India. Zoho is unique among those companies. For small and large businesses alike, Zoho offers a suite […]
Having a strong foundation of sound business processes is essential to achieving success and growing your business. It is imperative that business owner and leaders manage their businesses, and the information they already possess is the most valuable resource available. The problem businesses are facing is that there is so much information they need to […]
Selling services through Zoom. Purchasing software on your phone. Providing support through live chat. Replying to a purchase survey by email. Business interactions can take many forms and occur in different social channels. It is essential that you meet your customers where they are. Choosing the right customer relationship management (CRM) software will keep your […]