Streamlining HR Processes With Zoho People & Payroll

Business Challenges:

SecurityHQ was facing several challenges in managing their HR processes. With a large and dispersed workforce, it was difficult to streamline and automate their HR processes. Onboarding new employees was also a challenge due to multiple locations. The company was struggling to track
employee activities and log hours, and leave and performance management were cumbersome. The company also needed to manage and conduct performance cycles and automate payable extra working hours.

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    A leading mutual fund advisory firm transformed its client onboarding, servicing, and engagement by implementing Zoho CX Suite. By automating KYC workflows, SIP reminders, and client support, the firm reduced onboarding time by 40% and improved service response times drastically.

    40

    %

    Reduction in client onboarding time

    60

    %

    Automation of SIP communications

    6

     Hrs

    Response time from 24 Hrs          

    TMV’s primary challenge was using a custom solution that was media-specific but lacked integration with finance. This meant that TMV had to rely on manual processes for financial tracking, which led to cash flow issues. Additionally, TMV needed real-time visibility
    Afriexpo FZE was struggling with their legacy ERP system, ERPNext, which was not providing desired results in terms of reporting and workflows. The system was not customizable, which led to manual processes, resulting in inefficiencies and increased workloads. The company
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