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Streamlining Ticket Management Process With Zoho Desk

Business Challenges:

CloudNXT faced multiple challenges in their ticket management process, including managing different tickets from various sources, assigning tickets based on the company, updating customer information, and capturing Site 24*7 tickets, email, and portal tickets in a single place. They needed a robust ticketing system that could expand and accommodate all departments, seamlessly integrate with Site 24*7, and simplify the creation of complex workflows.

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Overcoming Media-specific Challenges With Netsuite Implementation

TMV’s primary challenge was using a custom solution that was media-specific but lacked integration with finance. This meant that TMV had to rely on manual processes for financial tracking, which led to cash flow issues. Additionally, TMV needed real-time visibility

Improving Business Operations With Netsuite Implementation

Afriexpo FZE was struggling with their legacy ERP system, ERPNext, which was not providing desired results in terms of reporting and workflows. The system was not customizable, which led to manual processes, resulting in inefficiencies and increased workloads. The company

Streamlining Healthcare Distribution

NAFS faced several business challenges with their 10-year-old legacy system. Firstly, the system was nonscalable, making it difficult to expand the business into new markets. Additionally, all management reporting was done manually, leading to inefficiencies and delays in decision-making. NAFS

Streamlining Ticket Management Process With Zoho Desk

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