Streamlining Healthcare Distribution

Business Challenges:

NAFS faced several business challenges with their 10-year-old legacy system. Firstly, the system was nonscalable, making it difficult to expand the business into new markets. Additionally, all management reporting was done manually, leading to inefficiencies and delays in decision-making. NAFS needed an ERP system to improve visibility and streamline their operations.

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    The university struggled with outdated business processes. Manual fee collection, fragmented student records, and siloed departments led to inefficiencies. The partnership with Aarialife introduced Zoho as a unified solution. This move transformed their operations. The university now has an efficient

    40

    %

    Reduction in Administrative Time

    75

    %

    Decrease in Outstanding Dues

    40

    %

    Improvement in Student Retention

    Before adopting a unified digital ecosystem, a prominent financial advisory firm managing over ₹75 crores in assets faced significant operational hurdles. Client data was scattered across disparate spreadsheets, outdated systems, and various communication channels. This led to a disjointed client

    20

    %

    Admin Cost Reduction

    85

    %

    Data Entry Error Reduction

    15

    %

    Client Satisfaction Increase

    A leading mutual fund advisory firm transformed its client onboarding, servicing, and engagement by implementing Zoho CX Suite. By automating KYC workflows, SIP reminders, and client support, the firm reduced onboarding time by 40% and improved service response times drastically.

    40

    %

    Reduction in client onboarding time

    60

    %

    Automation of SIP communications

    6

     Hrs

    Response time from 24 Hrs          

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