Streamlining Complex Operations

Business Challenges:

MGZ General Trading LLC faced multiple challenges due to its previous failed implementation from another partner. The company was using multiple
systems internally, which made integration a significant challenge. The company needed to find a reliable solution that would integrate multiple POS
systems and provide a streamlined workflow to manage its complex business operations.

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    A leading mutual fund advisory firm transformed its client onboarding, servicing, and engagement by implementing Zoho CX Suite. By automating KYC workflows, SIP reminders, and client support, the firm reduced onboarding time by 40% and improved service response times drastically.

    40

    %

    Reduction in client onboarding time

    60

    %

    Automation of SIP communications

    6

     Hrs

    Response time from 24 Hrs          

    TMV’s primary challenge was using a custom solution that was media-specific but lacked integration with finance. This meant that TMV had to rely on manual processes for financial tracking, which led to cash flow issues. Additionally, TMV needed real-time visibility
    Afriexpo FZE was struggling with their legacy ERP system, ERPNext, which was not providing desired results in terms of reporting and workflows. The system was not customizable, which led to manual processes, resulting in inefficiencies and increased workloads. The company
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