Improving Ticket Sales With Zoho

Business Challenges:

Mirra Management DMCC faced several business challenges, including:

  • Difficulty tracking the lead management process
  • Delayed orders and no visibility on existing orders
  • No system to track inquiries on regular intervals
  • No automation for marketing and accounting
    processes
  • Manual inventory management

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    Discover more of our work, client stories

    A leading mutual fund advisory firm transformed its client onboarding, servicing, and engagement by implementing Zoho CX Suite. By automating KYC workflows, SIP reminders, and client support, the firm reduced onboarding time by 40% and improved service response times drastically.

    40

    %

    Reduction in client onboarding time

    60

    %

    Automation of SIP communications

    6

     Hrs

    Response time from 24 Hrs          

    TMV’s primary challenge was using a custom solution that was media-specific but lacked integration with finance. This meant that TMV had to rely on manual processes for financial tracking, which led to cash flow issues. Additionally, TMV needed real-time visibility
    Afriexpo FZE was struggling with their legacy ERP system, ERPNext, which was not providing desired results in terms of reporting and workflows. The system was not customizable, which led to manual processes, resulting in inefficiencies and increased workloads. The company
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