Improving Customer Experience With Zoho Creator

Business Challenges:

As a provider of sustainable energy solutions, Yellow Door Energy needed to provide their customers with access to real-time energy consumption data.
However, their existing ERP system, Oracle NetSuite, did not offer a customer-facing portal or app. This made it difficult for Yellow Door Energy’s customers to access the information they needed to monitor their energy consumption and cost savings.

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    The university struggled with outdated business processes. Manual fee collection, fragmented student records, and siloed departments led to inefficiencies. The partnership with Aarialife introduced Zoho as a unified solution. This move transformed their operations. The university now has an efficient

    40

    %

    Reduction in Administrative Time

    75

    %

    Decrease in Outstanding Dues

    40

    %

    Improvement in Student Retention

    Before adopting a unified digital ecosystem, a prominent financial advisory firm managing over ₹75 crores in assets faced significant operational hurdles. Client data was scattered across disparate spreadsheets, outdated systems, and various communication channels. This led to a disjointed client

    20

    %

    Admin Cost Reduction

    85

    %

    Data Entry Error Reduction

    15

    %

    Client Satisfaction Increase

    A leading mutual fund advisory firm transformed its client onboarding, servicing, and engagement by implementing Zoho CX Suite. By automating KYC workflows, SIP reminders, and client support, the firm reduced onboarding time by 40% and improved service response times drastically.

    40

    %

    Reduction in client onboarding time

    60

    %

    Automation of SIP communications

    6

     Hrs

    Response time from 24 Hrs          

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