ZOHO SalesIQ
Zoho SalesIQ is a powerful customer engagement platform that helps businesses connect with website visitors in real-time. It offers a suite of tools that enable businesses to engage visitors through live chat, voice and video calls, and social media messaging. With Zoho SalesIQ, businesses can track website visitor behavior in real-time, allowing them to identify potential leads and engage with them proactively.
One of the key features of Zoho SalesIQ is its live chat functionality. With customizable chat widgets, businesses can provide instant support to visitors and guide them through the sales process. The platform also offers chatbots that can automate responses and handle common queries, freeing up staff time for more complex issues.
Another feature of Zoho SalesIQ is its ability to track visitor behavior in real-time. The platform tracks visitors’ movements and actions on the website, such as which pages they visit and how long they stay on each page.
Why Choose ZOHO SalesIQ ?
Live Chat
Real-time Visitor Tracking
Voice & Video Calling
Integration Capabilities
Visitor Insights
Proactive Engagement
The ZOHO SalesIQ Advantage
Zoho SalesIQ provides a comprehensive platform for digital customer engagement to your marketing, sales, and support teams. This all-in-one live chat and analytics tool facilitates proactive customer communication, enabling you to initiate the appropriate conversation at the perfect time throughout the customer lifecycle.
Get started instantly
Configure and deploy Zoho SalesIQ in just a few straightforward steps. Embed the live chat code on your website and customize the platform to align with your business processes. Engage with prospects and customers through a clean, intuitive interface.
Convert leads to customers
Craft a personalized sequence of actions to transform website prospects into loyal customers. SalesIQ employs automated triggers and bots to respond to each prospect’s behavior on various web pages, allowing you to optimize your customer interactions. Once prospects have shown interest, SalesIQ routes them to the most suitable agent to seal the deal.
Streamline prospect engagement with automation
Zoho’s in-house bot builder, Zobot, allows you to execute custom actions and responses related to your specific marketing, sales, or support process. With a chatbot, you can collect prospect data, synchronize information with your CRM, trigger targeted email campaigns, initiate one-on-one chats with the appropriate live chat agent, and more, saving your live agents time.
Overcome the language barrier
Enable more effective communication with global customers by using Zoho SalesIQ’s real-time translation feature to converse in their native language. Expand your reputation worldwide and provide prospects with a sense of familiarity.
Pick up right where you left off
Gain insight into your website visitors with Zoho SalesIQ. Keep track of their traffic sources, the pages they visit, the number of times they’ve been on your site, which agents they’ve interacted with, and their complete chat history. Assign the chat to the appropriate agent with a single click and maintain context throughout the conversation.
Connect to CRM
Zoho SalesIQ seamlessly integrates with your Zoho CRM account to provide a comprehensive view of your customer interactions. Whether you’re using SalesIQ or CRM, you’ll have access to the same lead and contact details, follow-up tasks, and notes, allowing for a more cohesive customer management experience. Plus, you can manage it all from within the live-chat window.
Aarialife Technologies
As a Zoho SalesIQ partner, Aarilife Technologies helps clients to engage with their website visitors in real-time and provide personalized customer support. Our team starts by understanding the client’s business objectives and target audience. We then leverage Zoho SalesIQ’s advanced features to set up and customize chat widgets, automate chat invitations, and track visitor behavior. Our team provides clients with training on how to use Zoho SalesIQ’s features to improve customer engagement and increase sales. We also ensure that clients benefit from Zoho SalesIQ’s security features, such as IP blocking and SSL encryption. By partnering with Zoho SalesIQ, Aarilife Technologies enables clients to build lasting relationships with their customers, increase customer satisfaction, and drive business growth.
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